Service Desk Analyst
JP MORGON | REDDITCH
Job Description:
Ensure CRM system is updated with all client contacts and records are accurately maintained. Update and create online knowledge base articles to reduce supportâ€.
We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.
- Requirements:
- Willingness to learn and grow in your career.
- Good communication and organization skills.
- Ability to work in a team.
- Basic computer skills are desirable.
- Responsibilities:
- Assist with administrative and operational tasks.
- Answer calls and manage correspondence.
- Organize and maintain files and documents.
- Participate in projects and provide support in daily activities.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Training and development opportunities professional.