• Marketing Analyst

  Klang | Talent Houz

  Working with the catering office, identify additional sales opportunities to enhance revenue. You will be Responsible for:*.

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• Infra Tech Support Senior Analyst

  Kuala Lumpur | Accenture

  Leading, facilitating, and chairing recovery calls by engaging relevant support teams for investigations on all major incidents with impacts and or potential…

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• Call Quality Analyst, QM - Service MY

  Malaysia | CIMB Group

  Support inbound calls as last level support. Conduct quality monitoring of calls and e-mails as scheduled. For non diploma/degree holders, minimum of 3 year of…

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• Senior Analyst, Business Surveillance

  Cyberjaya | Royal Bank of Canada

  Support independent control activities, including witness call-back process, account reactivation and other static data changes.

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• SOC Analyst Level 2

  Kuala Lumpur | Juhler Professionals - a Division of Temp-Team Pte Ltd

  Our 24x7 security operations centers (SOC) help clients detect and respond to critical threats and prevent the risk of a security breach.

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• Reporting Analyst - Call Center

  Bangsar South | Brandt International Sdn Bhd

  Able to analyse customer experience/contact centre key metrics. Minimum 2 years experience in call center as a Reporting Analyst.

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• Analyst, Client and Third-party Intelligence

  Kuala Lumpur | Standard Chartered

  You will support the creation and maintenance of rules and alerts, support the creation of written intelligence reports and briefings, and attend and provide…

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• (ML)Sr. Analyst – Client and Third-party Intell...

  Kuala Lumpur | Standard Chartered

  You will support the creation and maintenance of rules and alerts, support the creation of written intelligence reports and briefings, and attend and provide…

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• Amazon Connect Developer (Senior/Systems Analyst)

  Kuala Lumpur | TechBridge Market

  Deliver rapid, value-driven solutions for complex business requirements. Leverage native Amazon Connect functionality to deliver user requirements quickly with…

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• Senior Analyst Collection (8pm to 5am)

  Petaling Jaya | Michael Page

  Manage daily inbound calls from stakeholders to address queries. Touch base with delinquent customers via calls & emails to drive collections & maintaining…

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• Reporting Analyst - Call Center

  Kuala Lumpur | Brandt International Sdn Bhd

  Able to understand & analyze Customer Experience/Contact Centre Key metrics. Develop customized report & refine existing report for Operations team.

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• Data Centre Technical Analyst

  Kuala Lumpur | Experian

  Good customer facing and client call handling skills. Data Centre Technical Support Analyst II - MVS Specialist*. Implements staged changes to systems.

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