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Quality Analyst, CBS - Quality (RTC/ S2S)
Malaysia | CIMB Group
Conduct quality monitoring of sales calls as scheduled. Validate the sales calls in accordance to scripts and check lists to ensure adherence.
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Quality Analyst, QM - Quality Monitoring RTC Su...
Malaysia | CIMB Group
Conduct call calibration of quality monitoring standards with all team leaders and agents Prepare and submit Scoring Sheets, Reporting Templates, Calibration…
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Analyst, FCC Surveillance
Kuala Lumpur | OCBC Bank
Participate in the calibration exercise of FCC Surveillance System. To perform surveillance activities to detect Money Laundering/Terrorist Financing (“ML/TF”)…
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Quality Analyst, QM - Service MY
Malaysia | CIMB Group
Conduct quality monitoring of service calls as scheduled. Validate the service calls in accordance to scripts and check lists to ensure adherence.
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Quality Analyst - Japanese speaker
Kuala Lumpur | Accenture
Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit…
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Transaction Surveillance Analyst
Kuala Lumpur | OCBC Bank
Participate/ conduct calibration sessions to standardize knowledge across team (for senior analyst). The Transaction Surveillance Analyst is responsible for…
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Quality Assurance Analyst
Kuala Lumpur | Brandt International Sdn Bhd
Provides trend analysis, and participates in audit calibration processes where required. The responsibility of the Quality Analyst performs quality inspection,…
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Quality Assurance Analyst (Linguistics)
Kuala Lumpur | TikTok
You will participate in calibrations with Labeling teams alongside Project QA or provide further details through the offline method if necessary.
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Project Analyst, Quality Assurance
Kuala Lumpur | TikTok
You will be responsible to provide detailed analysis of errors and feedback to the respective teams through calibration sessions and recommended ways to improve…
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Quality Analyst - Korean Speaker -
Kuala Lumpur | GrowthFn Sdn Bhd
Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring…
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Mandarin Quality Analyst
Kuala Lumpur | Growthfn
Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring…
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Quality Analyst - Chinese
Kuala Lumpur | GrowthFn Sdn Bhd
Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring…
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New Offers Analyst